FAQ

Frequently asked questions

FAQ

Do you deliver? How much is your delivery fee?


Yes, we deliver.

Delivery charges start from $30, added at the end of your online shopping when you checkout. Delivery charges are calculated based on the volumetric weight of your complete order.

Delivery charge during this Covid-19 period has been reduced by $10, making the starting charge to be $20.




Where can I self-collect?


Yes, you may self-collect at our workshop at
11 Woodlands Close
#05-23 Room A
Woodlands 11
Singapore 737853

Please take note of our collection & delivery timings.




What are your collection & delivery timings?


Collection
Monday-Friday: 10am-1pm, 2.30pm-5.30pm

Delivery
Monday-Sunday: 10am-1pm, 2.30pm-5.30pm, 7pm onwards

Deliveries between 10pm-10am will be charged with an extra $10.




How long can the helium balloon float?


Latex can float an average of 10hrs.
Foil balloons can float more than 24hours.

For maximum float time, we’ll inflate your balloons only 1 hour before collection/delivery.